From products processing 100,000+ parcels a day to virtual care and clinical communication platforms, these are some of the problems I’ve had the opportunity to take from complexity to something people can actually use.
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01 • LOGISTICSWarehouse scanning at scale
Built and launched a warehouse scanning solution from zero to one, enabling the processing of 100,000+ parcels per day across inbound and outbound operations while automating routing and identification of high value shipments across domestic and international networks.
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02 • GLOBAL TRADEBrexit customs transformation
Led a complex Brexit transformation initiative, translating new UK and Ireland import and export regulations into product requirements and integrating customs data, commodity codes, parcel contents, and trade compliance workflows into warehouse systems while partnering with government stakeholders and major retailers.
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03 • DIGITAL HEALTHVirtual rehabilitation
Led the end to end development of a virtual rehabilitation platform connecting patients with physical and occupational therapists, including virtual visits, appointment scheduling, treatment plans, provider licensing validation, payments, billing, invoicing, electronic claims, and integrations with leading health insurers.
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04 • COMMUNICATIONSSecure clinical messaging
Fast tracked and launched a secure patient and provider messaging platform within a single quarter, delivering clinical messaging, attachments, read and sent status, email notifications, and communication preferences from concept through production.
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05 • PERSONALIZATIONDigital self care programs
Developed assessment and recommendation workflows that matched members to personalized 30 day treatment programs across fitness, fall prevention, chronic pain, and other health needs.
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06 • AI + CLINICAL WORKFLOWSUnified hospital communications
Led product definition for a hospital clinical communications platform integrating secure calling, messaging, critical alerts, staff directory, presence, and role based workflows across mobile, web, and wearable devices, while shaping AI enabled contextual summarization capabilities.